A new survey suggests East Anglian company owners feel more diverse age groups in their workforce can present conflict.
Research commissioned by consulting firm RSM says businesses see the value of differing skillsets and knowledge across a multi-generational workforce, but also see it poses tensions.
The analysis found that seven in ten (72 per cent) firms said that an age diverse workforce helped the company to have a more comprehensive skillset and knowledge base. Almost eight in ten (77 per cent) felt that a multi-generational workforce brought contrasting views to their organisation.
However, four in ten companies (38 per cent) said that a multi-generational workforce also increased the risk of conflict in the workplace.
Interestingly, the survey also found that managers tend to find managing their own generations easier than managing others. This was true for baby boomers, millennials and generation-X respondents.
Emily Robinson, a senior consultant from RSM HR said: ‘Having five generations under one roof doesn’t have to create friction or management headaches. As our survey found, many organisations value the diversity of opinions, experience and knowledge that a multi-generational workforce can bring. But taking advantage of those benefits will depend on the ability of organisations to create a culture where everyone feels heard, valued and understood.’
RSM has published a new report ‘New Forces at Work’ which advises employers to consider new approaches to people management and incentivisation.