Trust Announces New Executive Chief Operating Officer

Helen Beck has been confirmed as the new executive chief operating officer at West Suffolk NHS Foundation Trust.

Formerly the Trust’s deputy chief operating officer, Helen then became the role of interim chief operating officer last year, following the departure of Jon Green.

She was the operational lead for the successful implementation of the Trust’s electronic patient record system in 2016, allowing patients’ records to be digitalised.

This key project led to NHS England identifying WSFT as a global digital exemplar; one of the country’s most digitally advanced NHS trusts.

Helen, who is a trained registered nurse, has also been instrumental in the Trust’s efforts to reduce waiting times for elective treatment.

“I’m really happy to have been appointed into this important position within our fantastic Trust,” she said.

“Because of my previous experience, I already have a good working relationship with our proactive board members and operational teams who help to ensure the Trustruns efficiently and safely.

“I hope to continue the good work we have already started, and innovate and implement new ways of working as a whole to improve our patients’ experience.”

Trust chief executive Stephen Dunn said: “Helen has been helping to steer the Trust through extensive periods of high demand over the years and has a deep knowledge and understanding of how the Trust operates and the challenges we need to overcome.

“I’m thrilled that she has accepted this post and can continue the good work she has already begun.”

The chief operating officer is a member of the Trust board and contributes to the strategic leadership and direction of the Trust.

Helen advises the chief executive and Trust board on the operational delivery of services, maintenance of national and local performance targets and standards, while retaining a clear focus on quality and safety.


About the Author:

Ella Jerman-Riddell is University student and blogger with a growing audience on her youtube channel, Riddellie.