Company Celebrates Rapid Growth With Fifth Year Anniversary

An Ipswich-based company is toasting its incredible growth, some five years after launch.

Inform Direct first released its secretarial software product in 2013. It is now used by accountants and business owners throughout the UK to help them comply with company secretarial requirements.

Since then the company has seen rapid growth in its user base with the result that in April it signed up its 85,000th customer.

The level of business growth has been mirrored by an expanding team, with recent recruitment into technical and customer facing roles strengthening further the company’s expertise and bringing the total headcount to 14 people.

This year, Inform Direct was also awarded the Gold Trusted Service Award by Feefo, the ratings, reviews and customer analytics platform, for the second year running in recognition of its outstanding commitment to customer service.

Inform Direct CEO Henry Catchpole said: “We have a great deal to celebrate as we reach the fifth anniversary of the launch of our software and it’s a good time to reflect on what has been achieved.

“Growth in our user base has been particularly strong in the last three years – increasing from just 10,000 in 2015 to our current total of 85,000.”

He continued: “This is very much down to our highly skilled and knowledgeable team which has created and enhanced a product that users now find invaluable, as well as delivering outstanding customer support which is unquestionably one of our strengths as a company.”


About the Author:

Deborah Watson is an award winning journalist and PR professional whose career has been spent storytelling about the people, the passion and the personalities behind businesses and causes. She's the founder of Lexia Media Ltd (a boutique PR consultancy), the creator of EA-Today, and of Charity Hub East. Deborah actively encourages contact from those seeking PR support, media relations strategy, CSR partnership planning, and communication consultancy. She is a director on the board of Home-Start in Suffolk.